If you need help studying for the Certified Case Manager (CCM) exam or just want some more information about what the exam is like, you’ve come to the right place.
Click below to take a free CCM practice test!
What’s on the CCM Exam?
How to Register
Exam Scores
Retaking the Exam
Online CCM Certification Prep Course
FAQs
Exam Eligibility
Before you can register to take the CCM exam, you’ll need to make sure you have an up-to-date license, certification, or degree in health or human services.
You’ll also need to have a certain amount of work experience. You’re good to go if you meet at least ONE of these requirements:
- You need at least 12 months of full-time experience in case management under certified supervision
- You need at least 24 months of full-time experience in case management
- You need at least 12 months of full-time experience in case management as a supervisor of case management services
What’s on the CCM Exam?
First, let’s talk about the questions on the exam. There are 180 multiple-choice questions total, but only 150 of the questions will count toward your score. Why is that?
The 30 unscored questions on the exam are called “pretest” questions. These are added to the exam to determine if they’re good enough questions to add to future versions of the test.
The trick is that you won’t have any way of knowing which questions are scored and which ones are pretest. They will appear just like the scored questions throughout the test.
The time limit for the exam is 3 hours. There aren’t any scheduled breaks, but you’re free to take restroom breaks as needed.
Let’s take a closer look at the different sections of the CCM exam.
1. CARE DELIVERY AND REIMBURSEMENT METHODS
42 questions
- Case management models, process, and tools
- Continuum of care/continuum of health and human/social services
- Goals and objectives of case management practice
- Interdisciplinary/interprofessional care team
- Managed care concepts
- Models of care delivery
- Public benefit programs
- Reimbursement and payment methodologies
- Transitions of care/transitional care
- Utilization management principles and guidelines
2. PSYCHOSOCIAL CONCEPTS AND SUPPORT SYSTEMS
38 questions
- Behavioral health concepts and symptoms
- Client engagement
- Client self-care management
- Community resources
- Crisis intervention strategies
- Health literacy
- Interpersonal communication
- Multicultural, spiritual, and religious factors that may affect the client’s health
- Psychosocial aspects of chronic illness and disability
- Social determinants of health
3. QUALITY AND OUTCOMES EVALUATION AND MEASUREMENTS
29 questions
- Accreditation standards and requirements
- Cost-benefit analysis
- Data interpretation and reporting
- Health care analytics
- Program evaluation methods
- Quality and performance improvement concepts
- Quality indicators and applications
- Sources of quality indicators
- Types of quality indicators
- Evidence-based care guidelines related to case management
4. REHABILITATION CONCEPTS AND STRATEGIES
16 questions
- Adaptive technologies
- Functional capacity evaluation
- Rehabilitation post hospitalization or acute health condition
- Vocational and rehabilitation service delivery systems
- Vocational aspects of disabilities and illnesses
- Rehabilitation concepts
5. ETHICS, LEGAL, AND PRACTICE STANDARDS
25 questions
- Case recording and documentation
- Ethics related to care delivery
- Ethics related to professional practice
- Health care and disability related legislation
- Legal and regulatory requirements applicable to case management practice
- Privacy and confidentiality
- Risk management
- Self-care, safety and well-being as a professional
- Standards of practice
How to Register
Once you’ve ensured that you meet all of the eligibility requirements, you can register for the exam!
To get started, you’ll need to submit an application on CMCC’s website. The application will ask you for your contact information and any documentation to prove your eligibility (among other things).
When you submit the application, you’ll also need to submit the application fee ($225) AND the exam fee ($195), which totals $420. If you apply but are deemed ineligible to take the exam, you’ll be refunded the exam fee but not the application fee.
If your application is approved, you’ll receive an Authorization to Test (ATT), which will allow you to register your testing appointment.
CCM Study Guide and Flashcards
Get practice questions, detailed study lessons, and complex subjects broken down into easily understandable concepts.
Exam Scores
Scaled Scoring
The test is scored using a scaled scoring method. This means that for every question you answer correctly, you get one point added to your raw score. Then, at the end of the test, your final raw score will be converted to a scaled score.
The reason your raw score is converted to a scaled score is because everyone who takes the CCM test is given a slightly different set of questions. Since everyone has a different arrangement of questions, and because some questions are harder than others, converting your raw score to a scaled score ensures a more even playing field.
Your Score Report
If you pass the exam, your score report will simply indicate that you passed. You won’t be told what your exact score is.
If you fail the exam, your score report will indicate that you failed and provide a breakdown of your performance in each section of the exam and the exam as a whole. The feedback for each section will fall under one of three levels:
This indicates that you need to study up on this content a substantial amount before considering a retake of the exam.
Marginal
This indicates that you almost passed this section and that some extra studying would be ideal.
Proficient
This indicates that you know this content pretty well and did well enough to pass this section, though some extra studying wouldn’t hurt.
Retaking the Exam
If you didn’t get a passing score on your first try, that’s okay! You can retake the test after resubmitting an application and paying the $195 retake fee.
Online CCM Certification Prep Course
If you want to be fully prepared, Mometrix offers an online CCM prep course. The course is designed to provide you with any and every resource you might want while studying. The CCM course includes:
- 62 Review Lessons Covering Every Topic
- 1,450+ CCM Practice Questions
- More than 350 Electronic Flashcards
- Money-back Guarantee
- Free Mobile Access
- and More!
The CCM prep course is designed to help any learner get everything they need to prepare for their CCM exam. Click below to check it out.
FAQs
How many questions are on the Certified Case Manager exam?
The exam contains 180 questions.
What is the time limit for the Certified Case Manager exam?
The exam is timed at 3 hours.
What is the passing score for the Certified Case Manager exam?
There is no publicly available passing score information for this exam, but it’s believed that you’ll have to answer at least 70% of the questions correctly to pass.
What is the pass rate for the Certified Case Manager exam?
The current pass rate is 77%.
How much does the Certified Case Manager exam cost?
The total cost of the exam is $420.
